Terms of Use

Use accurate account information, keep your login secure, and use the service only for lawful travel planning, reservations, purchases, and business listings.

Do not misuse the platform, interfere with other users, submit deceptive listings, or attempt to access accounts or systems without permission.

Hotels, restaurants, rental companies, event organizers, and other partners provide their own listing details, availability, and service conditions. Review the latest details before confirming an order.

AI-generated itineraries are planning suggestions. Confirm opening hours, local requirements, availability, accessibility, and safety information with the relevant provider before travel.

The checkout screen shows the current items, dates, quantities, prices, taxes, discounts, and total before payment. Provider-specific cancellation and refund conditions apply where displayed.

You are responsible for reviewing the final order and traveler details before confirming payment.

JoAlive may update the service or these terms as features and legal requirements change. Material updates should be shown in the service with an updated effective date.

For account, booking, or payment questions, use Support Tickets from your JoAlive profile.